Monthly Archives: January 2013

What We Really Learn By Watching Others

“There’s no reason to be surprised by people’s behavior unless you’ve failed to observe it” @mikemyatt Earlier I posted about the validity of and the “why” of the time-honored practice of observing, (Fundamental Principle 8) – of learning by watching people’s … Continue reading

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This Blogger’s Dilemma

Sorry, got waylaid again.  It seems reality has a habit of interjecting itself in the middle of well-laid plans.  In this case the last two weeks have been heavily involved with getting a new online course in Production and Operations … Continue reading

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Behaviors: Practiced or Just Professed?

Earlier I proposed that understanding follows attentive observing and processing of all three forms of communication (words, tonal, and non-verbal). Actually, this would be better expressed as better understanding results for those people who are better observers and better processors … Continue reading

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